The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Hospitality!
“The service provided was really good, with staff always going the extra mile to ensure a nice experience.” view full review
Delicious Breakfast!
“The buffet breakfast was not only extensive but visually stunning, making every morning a delight.” view full review
Relaxing Spa Retreat
“The spa treatments were heavenly, offering a perfect balance of relaxation and rejuvenation in a tranquil environment.” view full review
Immaculate Cleanliness!
“Every area of the hotel was impeccably clean and organized, which made for a comfortable and enjoyable stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Canoeing
Billiard tables
Darts
Table tennis
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Show more
Location
Crescent West, Palm Jumeirah,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Crescent West, Palm Jumeirah,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Amusement Park
Atlantis Aquaventure Waterpark
2.5
km
Aquarium
The Lost Chambers Aquarium
2.3
km
Aquarium
Dolphin Bay
2.9
km
Island
Palm Islands
2.6
km
Beach
Palm Jumeira Frond L
940 m
L 121
1.0
km
Island
Palm Jumeirah
2.6
km
Club Rush
1.4
km
Spa Centre
ShuiQi Spa and Fitness
2.0
km
Square
The Pointe
2.0
km
Dubai Helicopter
1.7
km
Castle
Fly high Dubai helicopter services
1.7
km
Event hall
Asateer Tent
1.7
km
Al Mirziban - Dubai - United Arab Emirates
Abdul Rahman Siddik Mosque
2.1
km
Atlantis The Palm
Atlantis Abra Ride
1.9
km
Beach
Imperial Beach Club
2.3
km
Aquaventure
2.4
km
Reel Cinema
2.1
km
Mall
Atlantis Mall
2.3
km
Bridge
Palm Jumeirah Frond O
2.3
km
Lost Chambers Atlantis
2.3
km
Shopping Area
The Avenues
2.3
km
at. av lobi
2.4
km
P72 palm
2.5
km
e17 palm
2.5
km
Crescent Rd - Dubai - United Arab Emirates
Palm Jumeirah Boardwalk
2.6
km
Aquaventure Water Slides & Attractions - Crescent Rd - Dubai - United Arab Emirates
The Pyramide of Faith
2.6
km
Lost Chambers
2.6
km
The Leap of Faith
2.6
km
Beach
Aquaventure Beach
2.6
km
Nearby
L 121
1.0
km
Restaurants
K-West Bar
0 m
Crescent West
Brunello
3.0
km
Crescent West
Beluga Beach Restaurant
3.0
km
Crescent West
Voda Bar
1.1
km
Crescent West
Matagi
320 m
Emerald Palace Kempinski Dubai The Palm Jumeirah
Akira Back
870 m
W Hotel Dubai The Palm West Crescent
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Friendly staff
Great location
Dirty rooms
Noisy construction
6.4/10
Nice
Rooms
5.4
Location
6.6
Service
8.6
Dining
5.8
Guest reviews
6.4/10
based on 5 reviews
9.3
9.3/10 based on 976 reviews
Gillian
United Kingdom,
April
2024
7.6/10
The hotel offers big and spacious rooms with a clean and modern 'aparthotel' feel in the hallways. While the rooms are clean, they can feel a bit small. The service is attentive and accommodating, especially at the hotel restaurants, but there is room for improvement in staff knowledge about basic information. The location is peaceful with a superb lagoon view, although it is a bit far from main areas. Dining is delicious, but may come at a higher price. The facilities are well-maintained with lovely sweet rolls available.
Rooms
8.0
The rooms are big and spacious with a clean 'aparthotel' flair.
Service
7.0
The service was attentive and accommodating, especially at the hotel restaurants.
Location
7.0
The peaceful location offers a superb lagoon view from the 5th floor, though it's a bit far from main areas.
Dining
8.0
The dining experience was nice and tasty, albeit at a higher price point.
Facilities
8.0
The facilities are well-maintained with lovely sweet rolls available.
Emily
United States,
March
2024
6.2/10
The hotel had a mix of positives and negatives. While the rooms were equipped with home appliances, they were extremely dirty and not worth the price. The location was ideal for families with access to the sea, but it was next to a noisy construction area. The service was top-notch, especially from Mr Ahmed and Mr Bahador, offering professional and friendly assistance. The dining experience varied, with delicious homemade cakes but also poor quality meals. Overall, a stay with ups and downs.
Rooms
5.0
The rooms were fully equipped with home appliances but extremely dirty and not worth the price.
Service
9.0
The service was superb, with super friendly and professional staff, especially Mr Ahmed and Mr Bahador.
Location
7.0
The location was ideal for families with access to the sea and spectacular views but next to a noisy construction area.
Dining
5.0
The dining experience had its ups and downs, with delicious homemade cakes but poor overall meals for a 5-star stay.
Facilities
The facilities were decent but could be improved.
Friendly staff
Dirty rooms
Lee
United States,
December
2023
6.4/10
The hotel rooms were extremely dirty and not worth the price, lacking expected amenities. However, the staff was extremely helpful and the spacious room layout with multiple bathrooms and TVs was impressive.
Rooms
5.0
The room was very spacious, including a living room, storage room, laundry room, fully equipped kitchen, 3 bathrooms, and 3 TVs.
Service
9.0
The staff, especially Mr Ahmed at reception and Mr Bahador at the concierge, were super friendly, professional, and helpful.
Location
6.0
The hotel is away from the city but offers a superb lagoon view from the 5th floor and access to a not so crowded beach.
Dining
5.0
The dining experience was mixed; while some aspects were good, others like the quality of pancakes and smoked salmon were poor.
Facilities
8.0
The pool area was loved and the staff provided plentiful services with a smile.
Geoff
United Kingdom,
October
2023
5.0/10
The resort was a complete disappointment for the price paid, with extremely dirty rooms that were not worth the money. The lack of facilities, entertainment, bars, and restaurants, along with a disappointing gym, made the stay quite underwhelming. However, the service provided by the staff, especially Mr Ahmed at the reception and Mr Bahador at the concierge, was super friendly, professional, and helpful.
Rooms
5.0
The rooms were extremely dirty and not worth the price paid, adding to the disappointment of the stay.
Service
9.0
The staff were friendly, always smiling, and proved to be very nice and helpful, especially Ahmad at the reception.
Location
5.0
The location was nice, but being onto a car park and a busy road took away from the overall experience.
Dining
5.0
The dining experience was not that good, with limited options that didn't meet expectations.
Facilities
5.0
The resort lacked facilities, entertainment, bars, and restaurants, which was a significant downside for the price paid.
John
United Kingdom,
August
2023
8.2/10
The hotel offers spacious and beautifully decorated rooms, ideal for families, with a lovely view of the pool and garden. The service is exceptional with friendly and professional staff providing a wide range of high-quality services. The location on the outer ring road of Palm Jumeirah is peaceful, offering a nice view, and the dining experience is a mix of disappointments and delights. The facilities cater to various needs and ensure a comfortable stay.
Rooms
9.0
The rooms were clean, spacious, and tastefully decorated with candles and rose petals. They provided ample room for two adults and 2 kids, and the view from the upper floors overlooking the pool and garden was fantastic.
Service
9.0
The service was top-notch, with super friendly and helpful staff, especially Mr Ahmed at the reception and Mr Bahador at the concierge. The variety of services offered, from room service to valet parking, was exceptional.
Location
8.0
The location, on the outer ring road of Palm Jumeirah, offered a peaceful environment with a superb lagoon view from the 5th floor. It's a great place for families with a less crowded beach and shopping options nearby.
Dining
7.0
The dining experience had its ups and downs, with an amazing variety of delicious food options but also some disappointments not matching the price charged.
Facilities
8.0
The facilities were well-maintained and provided everything I needed for a comfortable stay. The pool area was spacious and relaxing, offering privacy, and other amenities like laundry and grocery shopping service added convenience.
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